Overview
A Progressive Web App (PWA) allows you to install the UC web application so it opens and behaves like a native desktop app, complete with its own window, taskbar or dock icon, and system notifications. This is different from the native desktop application and does not require a separate download installer.
How to Install
- Open Chrome or Edge and log into the UC application using your PBX credentials. Your username is typically in the format extension@domain.
- Once logged in, click your user icon and select Preferences.
- Navigate to the Integrations tab and click the Install button to begin the installation process.
- Click Install when the browser prompts you to confirm.
Once installed, a new icon will appear in your system tray or dock, just like any other desktop application.
Setting the App to Launch on Startup
- Windows: Click the three-dot menu inside the app and select Pin to Start.
- Mac: Right-click the PWA icon in the dock, select Open at Login, and optionally select Keep in Dock for easier access.
Managed Installation for Organizations
Network administrators can deploy the PWA automatically across managed devices using group policies. Chrome supports this through the WebAppInstallForceList policy and Edge through its equivalent Microsoft Edge Browser Policy. Refer to your browser’s enterprise documentation for full configuration details.