Overview
The Contacts tab gives you a centralized place to view and manage all your contacts in the UC application. From here you can see company contacts pulled from the phone system, personal contacts you have added, and any contacts marked as favorites for quick access.
Viewing a Contact
Click any contact in the list to view their details, including availability status, extension, email, and other contact information. From the contact detail view, quick action icons at the top right of the screen let you call, chat, or start a video call with the contact directly.
Adding a New Contact
- Click the plus button to the right of the contacts selection menu.
- Fill in the contact details including name, phone number, email, and optionally a profile picture.
- Save the contact. It will now appear in your contacts list.
Favorites
Add any contact to your Favorites list by clicking the star icon to the right of their name. Favorites are surfaced at the top of the contacts list for quick access to the people you communicate with most frequently.
Importing and Exporting Contacts
Contacts can be imported and exported via CSV file through the Contacts section under User Preferences. To export, select the contact type you want to export and click the Export button. To import, click Select a file and choose a CSV file formatted the same way as the export output. Imported contacts must have at least a first name, last name, or company name to avoid empty records being created.