Welcome to www.SupremeCall.com (the “Website”), a digital platform operated by Supreme Call, a Limited Liability Company duly incorporated under the laws of California, United States (“Supreme Call”, “we”, “us”, “our”). The following Terms of Service (“Terms”, “Terms of Service”) are designed to govern your interaction with our Website and outline the legal obligations and rights between you and Supreme Call.
By accessing, browsing, or otherwise using the Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. These Terms constitute a legally binding agreement between you and Supreme Call and are essential for providing our services to you. If you do not agree to these Terms in their entirety, you must immediately cease all use of the Website.
These Terms govern your access to and use of the Website, including any content, functionality, and services offered on or through the Website. They apply to all visitors, users, and any other individuals or entities who access or use the Website (“Users”).
Supreme Call reserves the right, at its sole discretion, to modify or replace these Terms at any time. Such modifications shall become effective immediately upon posting to the Website. Your continued use of the Website following the posting of any changes to the Terms constitutes acceptance of those changes. It is your responsibility to regularly review the Terms.
By using the Website, you represent and warrant that (i) you have the legal capacity to enter into binding agreements, (ii) your use of the Website complies with all applicable local, state, national, and international laws and regulations, and (iii) you will not use the Website for any purposes that are unlawful or prohibited by these Terms.
Please be aware that the Terms include limitations on the liability of Supreme Call and its affiliates and agents, and it provides for the resolution of disputes through arbitration instead of court proceedings.
Unless otherwise terminated as per the provisions herein, any order and the associated services provided by Supreme Call will automatically renew for successive three-year periods. The renewal will be at the then-current terms and rates applicable under any order, effective as of the end of the current term.
Supreme Call reserves the right to increase the fees for services provided under any order by up to a maximum of 5.00% per annum in each renewal period. This increase is subject to the exclusion of any additional taxes and regulatory fee increases that may be applicable at the time of renewal. Supreme Call shall provide the Customer with at least sixty (60) days’ advance written notice of any fee increases to take effect upon renewal.
Either party may opt-out of the automatic renewal of their order. To do so, a party must provide the other with a written notice of its intention not to renew at least thirty (30) days prior to the end of the current Service Term (the “Renewal Date”). Upon proper termination notice by either party, any active order shall expire at the end of the current Service Term and shall not automatically renew. Neither party shall be liable to the other for any damages resulting solely from a lawful non-renewal of any active order in accordance with this clause. In the event of automatic renewal or renewal by agreement, Supreme Call will continue to provide the services without interruption, subject to the terms and conditions of the renewed order.
The total cost as presented in any order or statement from Supreme Call is exclusive of any applicable taxes or regulatory surcharges. Such exclusions include, but are not limited to, sales tax, value-added tax (VAT), and any other governmental charges that may be levied on the services provided. It is the sole responsibility of the Customer to pay all taxes and regulatory surcharges that may apply to the purchase and use of Supreme Call’s services. Customers should ensure that they are aware of and fulfill their tax obligations in accordance with the relevant jurisdictional laws.
In addition to the basic service package, additional charges may be applicable for specialized services. These include, but are not limited to, international calling services, toll-free calling services, reserved Direct Inward Dialing (DID) numbers, hardware procurement, and professional services such as installation and maintenance. Any additional charges incurred will be billed to the Customer on a monthly basis. These charges will reflect the actual usage or services availed by the Customer during the billing period. Supreme Call commits to maintaining transparency in its billing practices. Detailed breakdowns of additional charges will be provided in the monthly invoices, allowing Customers to understand and verify the charges incurred.
Supreme Call provides the Website on an “as is” and “as available” basis. We make no representations, warranties, or guarantees of any kind, whether express or implied, regarding the operation of the Website or the information, content, materials, or products included on this Website. All implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, quiet enjoyment, accuracy, and non-infringement are hereby expressly disclaimed. Supreme Call does not warrant that the Website, its servers, or email sent from us are free of viruses or other harmful components.
While Supreme Call strives to ensure the reliability and accuracy of the information, products, and services provided on the Website, we do not guarantee, represent or warrant the complete accuracy, reliability, or timeliness of such information, products, or services. Supreme Call assumes no liability for any errors, inaccuracies, or omissions found on the Website, nor for the availability of specific products or services.
The content on the Website, including product descriptions, pricing, and availability, is subject to change at any time without notice. We may experience delays in updating information on the Website and in our advertising on other platforms. We reserve the right to modify or update the information at any time, without prior notice, but do not undertake the obligation to do so.
In the event that a product or service is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, we reserve the right to refuse or cancel any orders placed for products or services listed at the incorrect price. We expressly reserve the right to correct any pricing errors on our Website.
The inclusion or offering of any products or services on the Website does not imply or constitute an endorsement, certification, or recommendation of such products or services by Supreme Call. We make no warranties of any kind, express or implied, as to the operation of the Website or the information, content, materials, products, or services included or listed on the Website.
It is your responsibility to verify and evaluate the accuracy, completeness, and usefulness of all opinions, advice, services, merchandise, and other information provided through the Website. We do not warrant that the Website will be uninterrupted or error-free or that defects in the Website will be corrected.
In no event will Supreme Call be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of the Website or with the delay or inability to use the Website, or for any information, products, and services obtained through the Website, or otherwise arising out of the use of the Website, whether based on contract, tort, strict liability or otherwise, even if Supreme Call has been advised of the possibility of damages.
These disclaimers apply to the fullest extent permitted by law and shall survive any termination or expiration of this agreement or your use of this Website or the services found at this Website.
Your access to and use of the Website is subject to your adherence to the following strictly prohibited actions. This list is not exhaustive but provides clear guidelines to ensure a safe and legal environment for all users:
Legal Compliance: You must not use the Website in any manner that breaches any applicable local, national, or international law or regulation. This includes, but is not limited to, privacy laws, intellectual property laws, and anti-spam legislation.
Interference with Website Operations: Any actions attempting to interfere with the integrity or proper working of the Website are strictly prohibited. This includes activities that may overload, impair, or damage the Website or the experience of other users.
Unauthorized Access or Security Breaches: Attempting to gain unauthorized access to the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website is forbidden. This includes probing, scanning, or testing the vulnerability of the Website or any network connected to the Website, as well as breaching or attempting to breach security or authentication measures.
Automated and Manual Monitoring: The use of any robot, spider, or other automatic devices, as well as any manual process, for monitoring or copying the Website’s material, is not permitted without our prior written consent.
Distribution of Malware: Introducing or attempting to introduce viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful to the Website is strictly forbidden.
Denial-of-Service Attacks: Engaging in any form of attack, including but not limited to a denial-of-service attack or a distributed denial-of-service attack against the Website, is expressly prohibited.
Disruptive Behavior: Engaging in any conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as we may determine, could harm Supreme Call or users of the Website or expose them to liability.
Impersonation and Misrepresentation: Impersonating Supreme Call, its employees, representatives, subsidiaries, or divisions, or misrepresenting your identity or affiliation with any person or entity is not allowed.
Unsolicited Communications: Sending, or attempting to send, unsolicited advertising or promotional material, such as spam, junk mail, or chain letters, is prohibited.
Infringement of Rights: Using the Website in a way that infringes upon the rights of others, including intellectual property rights, privacy rights, or contractual rights, is not permitted.
Overburdening the Website: Using the Website in a manner that could damage, disable, overburden, or impair the Website, or interfere with any other party’s use and enjoyment of the Website.
Engaging in Illegal Activities: Using the Website for any purpose that is illegal or unlawful is strictly prohibited.
Supreme Call shall not be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with your access to, display of, or use of the Website, or with the delay or inability to access, display, or use the Website. This includes, but is not limited to, damages arising from your reliance upon opinions or information appearing on the Website; any computer viruses, information, software, linked sites, products, or services obtained through the Website; whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes, or otherwise, even if Supreme Call has been advised of the possibility of such damages.
This limitation of liability reflects the allocation of risk between you and Supreme Call. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms of use is found to have failed of its essential purpose. The limitations of liability provided in these terms of use inure to the benefit of Supreme Call.
You agree to indemnify, defend, and hold harmless Supreme Call from any and all claims, liabilities, expenses, and damages, including reasonable attorneys’ fees and costs, arising from or in any way related to: (a) your use or attempted use of the Website; (b) your violation of any law or rights of any third party; or (c) user content you provide, including without limitation any claim of infringement or misappropriation of intellectual property or other proprietary rights.
The limitations and indemnification obligations outlined in this section apply to the fullest extent permitted by law and shall remain in effect regardless of the termination or expiration of your use of the Website or these Terms of Service.
The Website may contain hyperlinks to websites that are controlled and operated by parties other than Supreme Call. These links are provided for your convenience and reference only. Supreme Call does not have control over, and therefore bears no responsibility for, the content, privacy policies, or practices of third-party websites. Access to and use of these websites is solely at your own risk. When accessing third-party websites, it is your responsibility to take precautions to protect yourself from harmful elements such as viruses, worms, Trojan horses, defects, and other potentially destructive items. We recommend ensuring that your antivirus and cybersecurity measures are up to date.
The inclusion of hyperlinks to third-party websites does not imply an endorsement, sponsorship, or recommendation of the material found on these websites by Supreme Call. Any use of or reliance on any external sites and their content is at your own risk. Supreme Call expressly disclaims any liability for any loss or damage that may arise from your use of or reliance on these third-party websites or their content. This includes, but is not limited to, any direct, indirect, special, punitive, incidental, or consequential damages, whether based on contract, tort, strict liability, or otherwise.
It is your responsibility to review the terms and conditions and privacy policies of any third-party websites you visit, as they may differ from those of Supreme Call.
This Website and all content and other materials on this Website, including but not limited to logos, designs, text, graphics, pictures, information, data, software, sound files, and the arrangement thereof (collectively, “Content”), are the proprietary property of Supreme Call and are either registered trademarks, trademarks, or otherwise protected intellectual property of Supreme Call or third parties in the United States and/or other countries. If you believe that your intellectual property rights have been infringed upon by content on the Website, please notify us. For efficient handling of your claim, contact our designated agent at info@supremecall.com.
When filing an infringement notice, we will require the following information from you:
We respect the intellectual property rights of others and will respond to notices of alleged infringement that comply with applicable law. In accordance with the Digital Millennium Copyright Act (DMCA) and other relevant laws, we will take appropriate action in response to valid infringement notices.
Please be aware that you may be held accountable for damages, including costs and attorneys’ fees, if you misrepresent that the content on the Website infringes your intellectual property rights. It is our policy to document and potentially pursue legal action against individuals who make bad faith or false claims of infringement.
The Customer hereby grants Supreme Call the right to use the Customer’s trade name, trademarks, and logos (collectively, the “Customer Marks”) in Supreme Call’s marketing, promotional materials, and public announcements. This includes, but is not limited to, listing the Customer’s name and displaying the Customer Marks in a list of Supreme Call’s customers, in press releases, on the Supreme Call website, in brochures, and in other marketing or promotional materials.
The use of the Customer Marks shall be limited to the purposes of identifying the Customer as a user of Supreme Call’s products or services and indicating the nature of the business relationship between the Customer and Supreme Call.
The Customer consents to Supreme Call verbally referencing the Customer in presentations, marketing events, and other verbal communications as a user of Supreme Call’s products or services covered under this Agreement. This includes, but is not limited to, case studies, sales presentations, and trade show appearances.
Supreme Call agrees to use the Customer Marks in a manner that maintains the quality and reputation of the Customer’s brand and trademarks. Supreme Call will comply with any brand guidelines provided by the Customer and will not alter, modify, or misuse the Customer Marks in any way.
Entire Agreement: These Terms of Service, along with any policies or operating rules posted by us on the Website or in respect to the service, constitute the entire agreement and understanding between you and Supreme Call. This agreement governs your use of the Website, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Severability: If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.
Governing Law: These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of California, without regard to its conflict of law principles.
Amendment and Modification: We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.
Waiver: The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Notice: Any notices or other communications permitted or required hereunder, including those regarding modifications to these Terms, will be in writing and given by us (i) via email (in each case to the address that you provide) or (ii) by posting to the Website. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.
Assignment: You may not assign any of your rights or delegate your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this section is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.
Headings: The headings and titles contained in these Terms are included for convenience only and will not limit or otherwise affect these Terms.
As we bring these terms and conditions to a close, we want to take a moment to express our heartfelt gratitude to you for choosing Supreme Call. We understand that navigating terms and conditions can be quite a task, and we sincerely appreciate your time and effort in reviewing them.
Our commitment to providing you with exceptional service is at the heart of everything we do. If you have any questions, concerns, or just wish to share your feedback, please don’t hesitate to reach out. We’re here to assist you every step of the way and to ensure your experience with us is as smooth and enjoyable as possible.
Remember, we’re more than just a service provider; we’re your partner in communication. Your trust and satisfaction are paramount to us, and we’re dedicated to nurturing a long-lasting and fruitful relationship with you.
Once again, thank you for choosing Supreme Call. We’re excited about the journey ahead and look forward to serving you with excellence.
Warm regards,
The Supreme Call Team
